Personal accounts

I have the 8000 Elite CMT which is the upscale model of the 6000 Pro and it runs W10 just peachy. 3 Kudos Tags (2). PCI Serial Port Driver Windows 10. I need video/display drivers for my Dell Inspiron 6000 with Windows 8. Laptop is Intel Pentium M processor 2.00 GHz RAM, 32-bit Operating System, x86-based processor. My resolution is not at the proper level and videos have trouble playing. Video Windows XP, Windows 2000 ATI Mobility Radeon 9600 Series, Mobility Radeon 9800, Mobility Radeon 9700, Mobility Radeon X600, MobilityRadeon X300, Radeon Mobility X1400, Radeon Mobility X1800, Radeon Mobility X1300, v.8.36-070314a3-045540C-Dell, A04.

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Error:

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Let HP find my products

HP can identify most HP products and recommend possible solutions.

How does HP install software and gather data?

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Software and driver results for:

HP Compaq 6000 Pro Small Form Factor PC

Choose a different product series

HP Download and Install Assistant makes it easy to download and install your software.*

Dc Motor Controller

Follow the instructions below to install and run HP Download and Install Assistant using the HP Support Solutions Framework.

This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.

Data gathered:

• Operating system
• Browser version
• Computer vendor
• Product name/number
• Serial number
• Connection port
• Driver/device description
• Computer and/or printer configuration
• Hardware and software diagnostics
• HP/Non-HP ink and/or HP/Non-HP Toner
• Number of pages printed

Installed Software Details:

• HP Support Solutions Framework - Windows Service, localhost Web server, and Software

Removing Installed Software:

• Remove 'HP Support Solutions Framework' through Add/Remove programs on PC

Requirements:

• Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
• Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+

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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.

Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.

Data gathered:

• Operating system
• Browser version
• Computer vendor
• Product name/number
• Serial number
• Connection port
• Driver/device description
• Computer and/or printer configuration
• Hardware and software diagnostics
• HP/Non-HP ink and/or HP/Non-HP Toner
• Number of pages printed

Installed Software Details:

Video Controller Driver Xp

• HP Support Solutions Framework - Windows Service, localhost Web server, and Software

Removing Installed Software:

• Remove 'HP Support Solutions Framework' through Add/Remove programs on PC

Requirements:

• Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
• Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+

HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience.

Download list - Download multiple files at once

View, edit and download your entire list of software and drivers here

Not sure which drivers to choose?

Let HP identify any out-of-date or missing drivers and software

How does HP use product data collected with this service?

Related Videos

Product	File	File size	File name	Item

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Some features of the tool may not be available at this time. We apologize for this inconvenience and are addressing the issue.Minimize Chat bot windowLoading ChatbotNew Message

​Hi,
Did you make any changes on the computer prior to the issue?
Code 28: This error indicates that the drivers for this device are not installed. (Code 28)
Explanation of error codes generated by Device Manager in Windows XP Professional
http://support.microsoft.com/kb/310123
Note: It applies to Windows 7 as well.
Method 1:
You may use the hardware and devices troubleshooter. Check if it helps.
http://windows.microsoft.com/en-US/windows7/Open-the-Hardware-and-Devices-troubleshooter
Method 2:

You may perform a clean boot and try to install the drivers.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
Note: After trouble shooting put the computer to start as usual by performing step 7 from the above Knowledge Base article.
You may update the latest version of drivers for the hardware from the manufacturer website.
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly
Method 3:
If the above steps doesn't help then try to install the program in XP/Vista compatibility mode and check if that fixes the issue.

Refer the steps from the link:
What to do when a device isn't installed properly
http://windows.microsoft.com/en-US/windows7/What-to-do-when-a-device-isnt-installed-properly